This role is within the Infrastructure Management Department but is responsible for incidents across the entire business. This role is responsible for incident and problem management of the operational sites of Teraco. […]
Facilitate root cause and corrective action plan meetings, after the implementation of the correction. Ensure the responsible managers, documenting incident details and post-incident analysis to learn from events, and that incident reports reflect all root causes, corrections and corrective actions. […]
Implement a clear and concise Incident and Problem Management framework to...