We are looking for a proactive and detail-oriented Logistics Call Center Administrator to manage and optimise the movement of goods, coordinate delivery activities, and ensure customer satisfaction. The ideal candidate will have a strong understanding of logistics operations & customer service, and will thrive in a fast-paced, service-driven environment. […]
Monitor order tracking, manage delivery exceptions, and re-arrange failed deliveries to ensure timely fulfillment. […]
Communicate with customers via multiple channels to provide updates, resolve delivery issues, and handle escalations. […]
Liaise...