We are in searched a DYNAMIC, PERFORMENCE DRIVEN collection manager based in call centre in finance department. […]
Utilizes existing & emerging call center technology to meet business & customer/associate satisfaction goals
Manages inbound & outbound calling strategies to maximize efficiency & effectiveness […]
Demonstrates leadership within divisions & responsible for front line manager development […]
Establishes & maintains management & performance controls to highlight problems, maximize collections, contain costs, & develop process improvements
REQUIRED SKILLS 3-5 years experience managing...