Minimum requirements: […]
5 years working experience in a similar environment
A+; N+ - MCP or MCSE or IT Diploma
To support ESSN Enterprise software, servers, storage and networking products to existing and potential clients
To support SLAs to existing and potential clients
Ability to be able to learn and update your IT knowledge […]
Support SLAs to existing and potential clients
Provide telephone, face to face and online support to the client
Client liaison and communication to assist and resolve the clients IT system requirements within the agreed SLAs
Provide customer service and manage the...