Responsibilities:
Analyse existing systems to identify gaps, inefficiencies, and areas for improvement, and recommend enhancements and optimisations to improve performance and functionality
Conduct and oversee testing activities, including unit testing, system testing and user acceptance testing (UAT), to ensure the alignment of implementation solutions with business requirements
Develop and maintain documentation, including user manuals, technical guides and system documentation to support ongoing system maintenance and user support
Oversee the change management process by conceptualizing suggestions...