•Develop/implement departmental manpower structures and leads/direct departmental teams towards goal achievement. […]
•Monitor processes and implement/maintain/improve procedures/systems to ensure effective and efficient process/variability control. […]
•Following up on quoting on additional work required as applicable, from the job cards/service reports after every service and repair has been carried out […]
•Carry out random inspections on customer's equipment after service and repairs have been completed – check up on technician work quality and difficult repairs […]
•Ensuring the market related...