Our Local branch is looking for an exprienced Customer service officer to join us in our Durban Branch.Ensure peak sales while growing the company's client base and giving excellent sales service […]
Ensure efficient and prompt handling of all Customers' inquiries / complaints whether relayed by phone, letter, e-mail or in person
Ensure Implemented customer-service standards are followed; respond promptly to customer inquiries; and resolve problems and complaints;
Keep detailed records of customer interactions and transactions, record details of inquiries, comments, complaints, and of actions taken...