The IT Support Technician provides support for computer systems and software, ensuring smooth operation for both internal staff and external customers. Responsibilities include troubleshooting, installation, configuration, and maintenance of hardware and software, with a focus on proprietary systems. The role may require after-hours support to ensure system functionality. […]
Assist users with proprietary software and hardware issues via phone, in-person, or remote access.
Monitor store trading ability and functionality of the in-house POS system (CashPos). […]
Escalate unresolved issues and provide...