Seeking Call Centre Agents.
for financial services company. […]
Matric with English and Maths
At least one year call centre experience
Excellent telephone manner, receptive to clients complaints and queries, professional at all times
Verbal and written communication skills
Ability to handle high volume work, prioritise and work under pressure
Studying towards or having completed tertiary education (preferably a degree or diploma)
Advantageous if FAIS accredited or working towards […]
Handle inbound calls
Dealing with queries and complaints
Provide product information and maximise on up-sell opportunities
Maintain...