At least one (1) years’ experience in a Call Centre environment
Excellent English verbal and written communication
Ability to manage large amounts of inbound calls in a timely manner
Proven track record in demonstrating a high level of customer service at all time
Adaptable, fast learner and show a positive response to change. […]
Able to handle pressure and communicate with difficult clients, remaining calm, friendly, courteous, polite, professional, and wiling to assist always. […]
Resilient: must be able to work under constant measurement and pressure […]
Excellent knowledge of customer service...