Our client requires a technical operator to work within a fault management environment – looking after VAS / Core switching services in the Network Management Centre that currently deals with Event Management, Incident Management and Problem Management on a 24/7 basis, […]
Monitoring of Call performance and media gateway issues national and international.
Attending to emails and telephone calls, reporting of faults and assign tasks to operational teams performing first line maintenance/remote fixing of faults related to the service degradation. […]
Liaise with operational engineers and support...