Customer Service Representative (CSR) position in an OEM company that supplies industrial seals, the technical requirements would need to ensure the representative has both customer service and industry-specific knowledge.
Combination of product knowledge, customer service skills, and technical expertise is critical for delivering the high level of service customers expect in a specialized industry like industrial seals. […]
Product Knowledge: Understanding of Industrial Seals: Knowledge of different types of industrial seals (e.g., elastomeric seals, hydraulic seals, pneumatic seals, rotary seals...