Work with the Training leads ( Group Manager / Sr Group Manager ) in providing inputs on development areas of the associates
Perform other duties and responsibilities that may be assigned from time to time […]
Listen to calls and provide coaching and feedback to associates on a language perspective […]
Should have good communication skills and would be interacting with internal stakeholders and to some extent with the end clients
Should have analytical ability and ability to understand the business impact of nos. […]
In depth understanding of training metrics and impact to business metric
In depth...