The ideal candidate will be required to maintain regular dialogue with clients, users, stakeholders, and vendors to anticipate potential opportunities and challenges that may arise because of global innovation and the overall needs and strategies of the business. In addition to this, the candidate will be expected to fulfil various IT Service Management (ITSM) roles such as Incident, Problem and Change management to support the wider Technology and Innovation division. […]
Participate and owning various ITSM roles, in line with the ITIL framework, to ensure services are provided consistently, predictably...