Process and verify CPD user payments (proof of payment, CRM transactions)
Respond to client queries via Freshdesk and telephone (Level 1 Helpdesk) […]
Coordinate with internal editors and external contributors for content delivery
Submission of CPD points weekly to the accreditation bodies […]
Maintain SOPs and assist with platform upgrades and bug testing
Generate monthly reports and CPD compliance stats
Support eCPD sponsorship clients with account management and user access. […]
Matric / Grade 12 (a Diploma/Certificate would be an advantage)
Minimum of 2 years experience in administration, client...