To contribute to the efficiency and performance of the country he/she is in charge of, being the escalation and coordination level for this Domain within the BA; and conversely the voice of its needs to the other IT BPs and Services teams. […]
To promote, enforce and implement IT solutions to bring value to the BA(s)/Function(s) and contribute to reaching its objectives, within the framework of the BCM (Business Capability Model). […]
4. Be accountable for IT delivery and service quality through KPIs provided, communicated, discussed with Domain business partners and enriched by interactions with...