One of our international cruise line clients are in need of experienced Contact Centre Agents to join their JHB team.
Qualifications and experience: […]
Travel and tourism diploma
No less than 2 years' contact centre experience
Strong background in reservations / sales / travel company is desirable
Great track record as reference checks will be conducted upfront
Required to work every alternative Saturday / certain public holidays […]
Communication […]
Computer literate […]
Resilient […]
Organised […]
Relationship building […]
Convert calls into sales […]
First call resolution
Conduct a customer...