Our global client seeks a IT Service Desk Analyst for a 6 month fixed-term contract period. The role providing 1st line support to a globally distributed base via a variety of contact methods, including telephone, email and in person. The bulk of support is provided remotely using remote desktop tools and consists of logging incidents, service requests and resolving a high level of support requests at first contact. […]
Grade 12 or equivalent (NQF 4) with IT focused technical qualification or tertiary qualification (NQF 5/6/7) […]
Delivering outstanding quality for all contacts into the IT Service...