41 Customer Success Manager Jobs - page 3
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Service Delivery Manager - South Africa - Johannesburg/Cape Town (Remote) Opening Date - 07/05/2024 South Africa Facilitate a quarterly service delivery meeting for Managed Services customers to ensure ongoing contract renewal, to demonstrate value of deliverables, risk mitigation, strategic engagement and achieving... 10 days ago
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Customer Success Manager South Africa South Africa Provide daily remote support via phone, messaging, and video conferencing. Facilitate the resolution of customer needs and concerns through cross-functional teams and escalates issues efficiently and appropriately... More than 30 days ago
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Contact Centre Manager (Operations) Kazang Connect - Cape Town, Western Cape Maintain a strong focus on customer satisfaction, implementing strategies to enhance the customer experience and resolve escalated issues effectively. Identify opportunities for process optimization and... 29 days ago
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Customer Success Manager | Full-time | Hybrid, South Africa South Africa Ability to work in as part of the greater organisational team but also work independently, as well as work with clients. National Diploma or University Degree (beneficial) Facilitate speedy support during... More than 30 days ago
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Director, SMB Customer Success Johannesburg, Gauteng, South Africa Lead, mentor, and manage a team of Customer Success Managers; set performance metrics based on gross revenue retention, risk mitigation and customer engagement, and hold the team accountable to delivery... 14 days ago
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Customer Care Accounts Manager Ello Technology (Pty) Ltd - City of Cape Town, Western Cape The CCAM is not just a problem solver but a strategic thinker who looks beyond the immediate needs to understand the broader business objectives of their clients. They are adept at identifying opportunities... 15000 More than 30 days ago
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Director: Customer Success Johannesburg, Gauteng, South Africa Utilize insights from customer interactions to provide feedback that will drive continuous improvement in our product offerings and customer engagement strategies, ensuring alignment with customer needs... 14 days ago
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Manager Support Services Stellenbosch, Western Cape, South Africa Mentor and coach staff towards development and career path. Act as escalation point for any challenges within the support structure, include both internal management and/or client management engagement... 22 days ago
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Customer Success Manager R21 100 - R23 769 + benefits Voys South Africa - Gardens, Cape Town, Western Cape, South Africa The position involves responding to a prospect's needs and using your knowledge of Voys' cloud-based phone system to advise on the best solution. You will be guiding the customer from initial contact,... R21 100 - R23 769 + benefits 15 days ago
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Customer Support South Africa We are searching for a Customer Experience Manager who will play a key role in ensuring the satisfaction and success of both new and existing customers. Tasked with overseeing a diverse portfolio of customers... 24 days ago
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