To ensure that there is effective cash collection from TTS clients. Maintaining client accounts and expectations effectively and efficiently. […]
• Ensure that all transactions on the credit card statements are accompanied by complete supporting documentation. […]
• Phone to confirm that client has no queries and request reconciliation – phone calls to happen every second week per client.
• Respond to queries within 24 hours of receipt and resolve within 5 working days. […]
• Prepare a report of all missing orders and queries, and request from OPS Manager. […]
• Regular meetings (at least every...