Minimum Requirements:
Post Basic Pharmacist Assistant qualification (essential).
Previous call center experience (advantageous, but not required).
Strong communication skills with a patient-first approach.
Computer literacy and experience with patient management systems.
Excellent problem-solving skills and ability to work under pressure. […]
Key Responsibilities:
Conduct telephonic consultations with patients to monitor drug utilization and adherence.
Provide accurate, clear, and empathetic information to patients.
Record and report any adverse drug reactions or medication-related issues.
Ensure...