Requirements:
Proven experience ( 5years +) as a Dialler Manager or in a similar role within a call centre environment.​
Strong understanding of dialler systems and call centre operations.
Excellent analytical and problem-solving skills.​
Ability to work under pressure and manage multiple tasks effectively.​
Strong communication and leadership skills.
Knowledge of debt collection processes and regulations. […]
Excalibur knowledge is essential.
Key Responsibilities:
Develop and implement dialler strategies to maximise contact rates and campaign performance.​
Monitor dialler performance,...