Managing all incoming emails, phone calls and messages. […]
Ensure that all clients / guests and reservations are handled efficiently through effective office operating systems.
Ensure that all reservations and event records are filed accurately and can be retrieved promptly.
Ensure that bookings for each day are checked prior to arrival for accuracy and confirmations. […]
Ensure all Special Attention Guests and dietary requests are dealt with accurately. […]
Manage all reservations and proceed with follow up calls to confirm restaurant bookings. […]
Finalise menus approved by the Head Chef and...