Ensure all emails are answered within 4 hours and all urgent e-mails are actioned before close of business day
Communicate honestly and professionally with all internal and external clients
Any shipment that deviates from the routine (process flow) must be escalated to the supervisor / manager and if required to the customer service individual […]
Ensure timely and correct payment of charges to shipping lines and service providers […]
Ensure P&L is printed and verified correct by signing off each one and placing it on the associated file […]
Quality checks all documents received to verify all is...