Technical expertise should include virtualization (On-premises and cloud), ICT security, business continuity, ERP systems, threat and vulnerability management, business process mapping, project management, Microsoft 365, endpoint and firewall management, networking, and DNS/DHCP/Active Directory. […]
Management of stock and assets, implementing and reviewing business processes and solutions, resolving technical issues through root cause analysis, and ensuring adherence to the ICT governance framework.
The manager will also serve as the primary escalation point for operational support issues, including...