The BA is responsible for ensuring that the relevant teaching and learning applications within the Business Applications Team meets the needs and requirements of the users. The applications must be integrated to the other systems in use by the business. In that regard the BA is responsible for all escalated user queries, change requests, annual configuration, maintenance, and upgrades including user forum processes for those applications that are applicable to the portfolio. […]
Consult and engage with business process owners, managers and relevant users on feasibility studies and establishing...