Attention all tech wizards. BET Software is on the lookout for a Senior IT Helpdesk Technician to join our vibrant team in Durban. As a crucial member of our IT support, you'll deliver top-notch technical assistance to our internal users within the Hollywood Group. Your skills will shine as you manage IT Helpdesk services via an ITSM ticketing system, provide remote desktop support for various Windows applications including VoIP and Surveillance, and expertly handle network faults. Working closely with Level 1 and 2 technicians, you'll ensure seamless operations and uphold the highest standards...