Within this role, you will be involved in technical project work and support the first/second line support team; you will also be responsible for ongoing maintenance and support of the on-premises & cloud-hosted environment on a BAU basis. The role may involve travel to support and deploy group solutions.
You will be tasked with day-to-day support and troubleshooting of issues within the company's infrastructure services ensuring you work within agreed SLAs within an ITIL environment. […]
You will be a seasoned 3 rd Line professional with in-depth experience across a range of infrastructure platforms...