To provide specialist technical expertise and support in installing; testing; tuning; optimising; diagnosing problems; repairing; upgrading and maintaining both externally and internally supplied hardware and systems software (i.e. operating systems; data management products; office automation products; embedded systems); and other utility enabling software and related equipment. […]
Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems. […]
Mitigate risks in the event of system hardware or software failure...