Serve as the Manager on Duty when the Wine Studio Manager is unavailable, overseeing all aspects of the Wine Studio's operations. […]
Provide assistance, constructive feedback and training to hosts and other staff members as needed. […]
Keep the Wine Studio and its contents clean and in good repair and report maintenance issues timeously. […]
Be proficient in the POS / Booking / Shipping system, responsible for end-of-day procedures, guest settlements, voids, discounts, corrections, and adjustments.
Ensure that daily cash-up is done accurately and to investigate or escalate to Management any discrepancies...