The main purpose of the Support Analyst is to support and monitor the day-to-day performance of Business Applications in the client facing and internal space. Support includes analyzing integration flows, enhancements and responding to production issues and outages related to the application in a timely manner.
The successful candidate should have the drive and ability to take the support item and run with it. You need to have the ability to work through and make logical sense of complicated and often illogical solutions and processes and think outside of the box. The ability to track and trace...