Maintain and support all IT infrastructure servers, computers, network, connectivity, and telephony.
Supervise IT support staff and provide performance guidance and development.
Administer user accounts, access rights, and inter-office connectivity.
Oversee system maintenance, backups, patching, and hardware lifecycle management.
Implement and manage IT security: firewalls, antivirus, and monitoring tools.
Handle supplier contracts, licensing, SLA compliance, and procurement processes.
Develop, test, and maintain the disaster recovery and business continuity plan.
Qualifications & Experience: […]
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