Review itinerary details prior to arrival and hold Advisors / Consultants accountable for any missing or incorrect information, ensuring any adjustments are made within the required time frame.
Ensuring all logistics connected to an itinerary are reconfirmed prior to travel
Set up communication with guests and opted-in participants 48 hours prior to their arrival in country to facilitate communication. […]
Supports the Tailored and Reservations team in taking ownership of a guests travel arrangements when guests are travelling […]
Anticipate guest needs, address concerns proactively, and coordinate...