Provide accurate and timely progress reports to clients, agents, and referral sources. […]
Maintain strict compliance with SARS and municipal requirements to avoid delays or rejections. […]
Manage the GhostConvey diary and monitor system alerts to ensure smooth case progression.
Capture and maintain accurate data on internal systems, ensuring information is up-to-date and accessible. […]
Uphold client service standards through professionalism, integrity, and confidentiality. […]
Exceptional attention to detail, with strong planning and time management skills. […]
Ability to perform well under pressure...