Guest Services Officer
View Job- Company Skilled Talent - View more jobs
- LocationJohannesburg, City of Johannesburg Metropolitan Municipality, Gauteng, 2001, South Africa
- Job TypePermanent
Working in the Front Office Team, the guest services officer will provide services for Guests to contribute to an overall exceptional experience from check-in through to check-out.
Duties include, but may not be limited to:
Attend to Guest queries in a timely and efficient manner.
Ensure an efficient reception experience for Guests, including check in and check out.
Ensure management is made aware of any relevant feedback from guests.
Demonstrate a high level of customer service at all times.
Maximize room occupancy and use up-selling techniques to promote hotel services and facilities.
Assist...
21 days ago from: freerecruit.co.za
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