Aftermarket Controller  

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Description

The purpose of this position is to assist the team leader and team of technicians to ensure best management practices are followed in all areas of responsibility regarding meeting key performance criteria, service delivery objectives, procedures and actions, and promoting a customer-oriented service and to implement and uphold actions in line with the company's strategic vision. […]
Manage communication of service activities to relevant staff and customers, including technician assignments for services and breakdowns. […]
Handle customer calls, complaints, and queries—ensure timely resolution and...

More than 30 days ago from: jobplacements.com

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