Tier 1 Support Analyst -English and French Speaking
View Job- Company Viadex (Pty) Ltd - View more jobs
- LocationCape Town, Western Cape, South Africa
- Job TypePermanent
The English and French speaking Tier 1 IT Support Technician serves as the first point of contact for technical support, assisting users with hardware, software, and network issues. This role involves troubleshooting, resolving basic IT issues, and escalating complex problems to higher-tier support. Hours will be shift-based dependant on daylight savings (15h00 – 02h00 SAST). […]
Respond to and resolve Level 1 IT support tickets logged via phone, email, or ticketing system. […]
Assist users with password resets, software installations, and system access.
Document and accurately update all support...
19 days ago from: pnet.co.za
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