Incident Management Jobs in Cape Town

Job Crystal - Cape Town, WC, South Africa

Respond to and resolve client escalations via WhatsApp, Telegram, email, phone, and ticketing systems. Provide on-site technical support where necessary (own transport and valid driver's license advantageous)...

from: pnet.co.za - 18 days ago

QE Services (QE Services) - Cape Town Region, Western Cape, South Africa

The ability to provide guidance to business regarding management information trends based on historical information Experience with working in an agile environment e.g. scrum, managing product backlogs... Undisclosed

from: careerjunction.co.za - 12 days ago

K2 RECRUIT - Cape Town, Western Cape, South Africa

Respond to escalations via WhatsApp, Telegram, email, phone, and ticketing systems Coordinate with infrastructure providers: DFA, Vumatel, MetroFibre, Frogfoot, etc. Immediate triage of outages and degraded... R20 000 per month

from: pnet.co.za - 18 days ago

Network IT - Cape Town: Northern Suburbs, Cape Town North, South Africa

Strong knowledge of system monitoring, escalation workflows, and incident management. Technical understanding of networks, servers, firewalls, and access control. 1–2 years in a supervisory or team lead...

from: pnet.co.za - 20 days ago

The Foschini Group - Cape Town, Western Cape, South Africa

Compilation of various reporting (E.g. BCP status reports, incident reports) preparing presentations Manages Complexity - interprets and simplifies complex and contradictory information when resolving... Undisclosed

from: careerjunction.co.za - 21 days ago

Job Crystal - Cape Town, WC, South Africa

Continuously upskill and remain knowledgeable on the latest trends, tools, and services within our product stack to ensure we offer cutting-edge solutions. Implement and monitor robust cybersecurity policies...

from: pnet.co.za - 20 days ago

The Foschini Group - Parow East, South Africa, South Africa

Conduct real-time monitoring, incident logging, and product support, managing background jobs (e.g., creating jobs for automated store processes and verifying system parameters). Constantly communicates...

from: pnet.co.za - 22 days ago

QE Services (QE Services) - Bellville, Western Cape, South Africa

Performing impact assessments on BAU changes and support requests received from business, clients and vendors. Work with key stakeholders to ensure business requirements, rules and controls are documented... Undisclosed

from: careerjunction.co.za - 18 days ago

Zeal HR - Cape Town, Western Cape, South Africa

Exciting opportunity to join our Client in the information technology industry for an onsite IT Systems Engineer (T2), based in Cape Town. Compliance with customer rules, processes and procedures while... Market Related

from: pnet.co.za - More than 30 days ago

Zeal HR - Cape Town, Western Cape, South Africa

Lead and mentor junior engineers, fostering a culture of continuous learning: Provide effective leadership and mentorship to T1 and T2 engineers by coaching, sharing knowledge, and fostering a collaborative... Market Related

from: pnet.co.za - More than 30 days ago