ICT Support  

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  • Company DMC - View more jobs
  • LocationBraamfontein, Johannesburg Ward 60, Johannesburg, City of Johannesburg Metropolitan Municipality, Gauteng, 2001, South Africa
  • Job TypePermanent
Description

Response to and resolution of incidents involving applications and related equipment used at the workplace. Assist users to enable them to make effective use of systems and equipment. Support may be provided both to users of the systems and to service delivery functions such as computer operations and service desk. Support takes the form of investigating, identification, root cause analysis and resolution of problems, providing info about the systems, and escalating problems not resolved within defined service level requirements. […]
Answers, evaluates, and prioritises logged requests for assistance...

7 days ago from: freerecruit.co.za

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