CRC Supervisor  

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Description

A Client Relationship Centre Division for the Automotive Industry is looking for a Supervisor to join their team based in Centurion.
The primary responsibility of this division is to offer aftersales care to vehicle owners (new and pre-owned) and assisting them with their cases. […]
Team Leadership - to make sure that KPI's (Performance Goals) are in place […]
Act as point of contact for escalated cases (client inquiries and complaints) […]
Quality Assurance (QA) - Compile and present reports on customer satisfaction metrics, trends, and performance indicators […]
Proven experience in a customer...

2 days ago from: jobplacements.com

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