GM: Channels (Design & Enablement) (Banking)  

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Description

Strategic Planning: Develop and implement strategies to optimize channel performance, including branches, digital platforms, ATMs, and other distribution channels, aligned with the overall business objectives.
Channel Development: Identify opportunities to enhance existing channels and explore new channels to reach and serve customers effectively, while keeping abreast of industry trends and competitor offerings. […]
Customer Experience: Champion a customer-centric approach by continuously improving service delivery, accessibility, and convenience across all channels, ensuring a seamless and personalized...

9 days ago from: executiveplacements.com

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GM: Channels (Design & Enablement) (Banking)

Pretoria, Tshwane, ZA

Stakeholder Engagement: Collaborate with cross-functional teams, senior management, and external partners to align channel strategies with business goals, foster strategic partnerships, and promote the...

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