Contact Centre Team Leader
View Job- Company Ignition Group - View more jobs
- SalaryNot specified
- LocationKwaZulu-Natal, ZA
- Job TypePermanent
Job title : Contact Centre Team Leader […]
Management Ensure the team meets their core KPI Sales service targets.
Target setting, call-flow management and interval control, drive and encourage individuals and the whole team, through call and utilisation times using measurement, targets, reward and recognition, feedback and communication.
Responsible for the day to day management of your team, including the monitoring of shift patterns, time-keeping, absence, and overtime […]
Coach, mentor and develop the team.
Foster a culture of continuous improvement by seeking ideas, challenging the status quo...
12 days ago from: mrjobs.co.za
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