Production Support Specialist  

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Description

The Production Support Specialist is responsible for providing first-line technical support across multiple internal systems and platforms. This role ensures that usersincluding staff, brokers, institutional clients, administrators, and end-clientsreceive timely and accurate support according to agreed service levels. Working within the Product Department and closely with cross-functional teams, this position plays a critical role in maintaining smooth operations and supporting system functionality. […]
Provide first-line technical support to users with system queries. […]
Monitor alerts and notifications...

8 days ago from: jobplacements.com

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