Community Engagement Agent
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- Company Lewis Group - View more jobs
- LocationCape Town
- Job TypePermanent
Job Description:
The Community Engagement Agent will be the frontline representative, engaging daily with customers through social media, live chat, and review platforms to ensure a positive brand experience. […]
Respond to customer inquiries, reviews, and feedback promptly.
Record interactions and escalate complex queries.
Identify customer sentiment trends and report findings.
Assist in growing our online community presence.
Qualifications:
High school diploma or equivalent; tertiary education is an advantage.
Experience in customer service, social media management, or call centres. […]
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2 days ago from: jobplacements.com
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