Call Centre Quality Jobs in Sandton
JSE Limited - Sandown, Sandown, South Africa
Ensure daily/weekly and monthly calls targets are met-number of calls assessed daily and QC Tick sheet filled out accordingly Ensure the Call Centre maintain above 80% Quality Score every month with all...
from: pnet.co.za - 2 days ago
Telebest - Sandton, Gauteng
Ensure quality assurance standards are maintained by all agents Matric 0
from: jobmail.co.za - 4 days ago
iSON Xperiences - Randburg, West Johannesburg, ZA (+1 location)
It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Familiarize oneself with products and procedures. Be... Negotiable
from: adzuna.co.za (+1 source) - 24 days ago
Palesa Mbali Group - Johannesburg
Ensure delivery targets/objectives are met and operate in a supportive manner to achieve successful delivery Grade 12 / Matric / NQF level 4. Call Centre, Customer Services Certificate Advantageous Defined...
from: executiveplacements.com (+1 source) - More than 30 days ago
Johannesburg, Gauteng, South Africa
What will make you successful in this role? Qualification and Experience Degree or Diploma with 4 to 6 years related experience. Knowledge and Skills Drive leads and service targets Call Centre control...
from: jobleads.co.za - 3 days ago
Johannesburg, Gauteng, ZA
Ensuring a full understanding of the regulatory/FICA requirements for the different products the client provides a service for All employees are responsible for complying with the principles and practices...
from: adzuna.co.za - 2 days ago
Roodepoort, Gauteng, South Africa
Working knowledge on the effective application of the Complaint Management Process and Complaints management Framework Ability to elicit and appropriately act upon customer feedback. Business Segment:...
from: jobleads.co.za - More than 30 days ago
CallForce - Johannesburg, Gauteng
Outstanding customer service skills and dedication to providing exceptional customer care Ability to multitask and successfully operate in a fast paced, team environment Provides actionable data to various... 10000
from: jobmail.co.za - 4 days ago
CallForce - Johannesburg, Gauteng
Develop and maintain thorough knowledge & understanding of products, including performance and functional requirements of the contact centre Provide weekly quality assurance reports to the business & to... 0
from: jobmail.co.za - 4 days ago
Isilumko Staffing - Johannesburg, Gauteng
Provide input to process and system enhancements, especially in support of product, process or quality issues. Adhere to agreed process in order to deliver targeted operational results. Provide quality... 33510
from: jobmail.co.za - 15 days ago