Call Centre Quality Jobs in Sandton

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Call Centre Quality Controller  

JSE Limited - Sandown, Sandown, South Africa

Ensure daily/weekly and monthly calls targets are met-number of calls assessed daily and QC Tick sheet filled out accordingly Ensure the Call Centre maintain above 80% Quality Score every month with all...

from: pnet.co.za - 2 days ago

Quality Analyst (Contact Centre)  

Telebest - Sandton, Gauteng

Ensure quality assurance standards are maintained by all agents Matric 0

from: jobmail.co.za - 4 days ago

SASSA - Customer Service Agents (DL)  

iSON Xperiences - Randburg, West Johannesburg, ZA (+1 location)

It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Familiarize oneself with products and procedures. Be... Negotiable

from: adzuna.co.za (+1 source) - 24 days ago

Service Specialist  

Palesa Mbali Group - Johannesburg

Ensure delivery targets/objectives are met and operate in a supportive manner to achieve successful delivery Grade 12 / Matric / NQF level 4. Call Centre, Customer Services Certificate Advantageous Defined...

from: executiveplacements.com (+1 source) - More than 30 days ago

Service Relationship Manager (GPA)  

Johannesburg, Gauteng, South Africa

What will make you successful in this role? Qualification and Experience Degree or Diploma with 4 to 6 years related experience. Knowledge and Skills Drive leads and service targets Call Centre control...

from: jobleads.co.za - 3 days ago

Junior Broker Service and Support Consultant  

Johannesburg, Gauteng, ZA

Ensuring a full understanding of the regulatory/FICA requirements for the different products the client provides a service for All employees are responsible for complying with the principles and practices...

from: adzuna.co.za - 2 days ago

Consultant, Complaints Onboarding  

Roodepoort, Gauteng, South Africa

Working knowledge on the effective application of the Complaint Management Process and Complaints management Framework Ability to elicit and appropriately act upon customer feedback. Business Segment:...

from: jobleads.co.za - More than 30 days ago

Quality Assurance Analyst (Call Centre)  

CallForce - Johannesburg, Gauteng

Outstanding customer service skills and dedication to providing exceptional customer care Ability to multitask and successfully operate in a fast paced, team environment Provides actionable data to various... 10000

from: jobmail.co.za - 4 days ago

National Quality Assurance Manager (Call Centre)  

CallForce - Johannesburg, Gauteng

Develop and maintain thorough knowledge & understanding of products, including performance and functional requirements of the contact centre Provide weekly quality assurance reports to the business & to... 0

from: jobmail.co.za - 4 days ago

Quality Assurance (Client Service Call Centre)  

Isilumko Staffing - Johannesburg, Gauteng

Provide input to process and system enhancements, especially in support of product, process or quality issues. Adhere to agreed process in order to deliver targeted operational results. Provide quality... 33510

from: jobmail.co.za - 15 days ago


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Call Centre Quality in Sandton