Quality Assurance Call Centre Jobs
Fidelity Services Group - Gauteng, Krugersdorp, SA
Capturing large amounts of manual applications/sales in a timely manner Ability to manage relationships between and within different departments Manage large amounts of outbound calls in a timely manner... Not specified
from: mrjobs.co.za - 2 days ago
Key Recruitment - Cape Town
Conduct staff performance reviews, assess needs, cost/benefit analysis, and other operational strategy assessments. Summarize, collect, and analyze call centre trends and data for regular performance reports...
from: jobplacements.com - More than 30 days ago
Talksure Pty Ltd - Umhlanga Rocks, Durban, KwaZulu-Natal, KwaZulu-Natal, South Africa (+1 location)
In-depth knowledge of quality assurance principles, methodologies, and best practices specific to the contact center industry, including call monitoring, evaluation techniques, and quality improvement...
from: jobleads.co.za (+1 source) - 4 days ago
Broll - Gauteng, Pretoria, SA
Evaluation of Asset Management Strategy development, compared to the Broll service blueprint - Broll expectation: Timeliness, accuracy, meeting regulatory requirements, courtesy, meeting customer needs... Not specified
from: mrjobs.co.za - 12 days ago
Salt South Africa - Cape Town, Western Cape, SA
Collaborate with the management team to develop and implement sales strategies aligned with company goals. Ensure adherence to industry regulations, company policies, and best practices within the Debt... Not specified
from: mrjobs.co.za - 16 days ago
Roodepoort, Gauteng, South Africa
Ability to effectively communicate with customers via various channels and display knowledge of the entire bank value chain and how hand-offs work between business areas. A Business-related qualification...
from: jobleads.co.za - More than 30 days ago
Citiq Prepaid - Midrand, Gauteng, Gauteng, Tshwane Metropolitan, Ekurhuleni (East Rand), South Africa
Engage and participate in quality assurance coaching sessions facilitated by Quality Assurance Agent and Quality Assurance Specialist either individually or in a group (critical coaching sessions scheduled... Market related
from: pnet.co.za - 16 days ago
CallForce - Johannesburg, Gauteng
Uses quality monitoring data management system to compile and track performance at team and individual level. Must be able to effectively deal with people at all levels inside and outside of the Company... 10000
from: jobmail.co.za - 4 days ago
CallForce - Johannesburg, Gauteng
The Quality Assurance Manager will monitor process implementation, manage QA teams in various campaigns within the business & reporting to the Head of the Training & Quality Assurance department. At least... 0
from: jobmail.co.za - 4 days ago
AtripleA recruitment & temps - Pretoria, Gauteng
• 3 Years' Experience in Quality Assurance in an Outbound Call Centre Sales Environment (Insurance Industry) Salary: R 252 000 p.a. (negotiable) • Recognised qualification recognised by FSB • 2 Years'... 252000
from: jobmail.co.za - 7 days ago