Call Centre Supervisor Jobs

Curiska - Johannesburg, Gauteng, ZA

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction...

from: adzuna.co.za (+2 sources) - 3 days ago

Midrand, Gauteng, South Africa

Preparing reports and analysing data to assist management in strategic and operational decision making Driving sales and service through partnering with the Sales, Marketing and Operations teams Cultivating...

from: jobleads.co.za - 4 days ago

Durban, Kwazulu-Natal

Collaborate with other departments to ensure seamless communication and resolution of customer issues. Coordinate training sessions for new and existing call centre agents. Monitor calls for quality assurance... R12K - R15K

from: hoteljobs.co.za - 11 days ago

iSON Xperiences - Randburg

Having regularly meetings with the QA Team to allow for the open flow of communication Monitoring performance and ensuring that targets are met, and calls are correctly passed or failed Relevant Call Centre...

from: jobplacements.com - More than 30 days ago

CLS Human Capital Specialists - 0081 Pretoria, South Africa

Ensure agents provide comprehensive troubleshooting and solve problems for customers to get the products working over either voice or video call, live chat, email or text message. Solve problems as effectively...

from: simplify.hr - More than 30 days ago

Broll - Gauteng, Pretoria, SA

Provide first-line assistance to internal Clients (business) with Archibus or any other system that is used on the client account, related queries 3. Assume responsibility to create and/or maintain client... Not specified

from: mrjobs.co.za - More than 30 days ago

Reinhardt Transport Group (Pty) Ltd - NIGEL, Gauteng, South Africa

A career opportunity exists at RTG TECHNICAL NIGEL, for the position of "CALL CENTRE SUPERVISOR" Strong time management, organizational and decision making skills. Analytical & attention to detail, efficient... to be discussed during interview

from: pnet.co.za - 4 days ago

hearX - 0081 Pretoria, South Africa

Liaise with manager to understand and articulate strategic direction for the team itself, as well as for the team’s product and system output. Ensure agents provide comprehensive troubleshooting and solve...

from: simplify.hr - More than 30 days ago

Tracker Connect Ltd - Gauteng, Randburg, SA

Execute the required call centre duties and functions in such a manner that all operational objectives and targets are effectively met as per the agreed quality and time standards. Ensure that all quality... Not specified

from: mrjobs.co.za - 18 days ago

BCX - Bloemfontein, Free State, SA

Following up on calls logged daily, keeping a record relating to queries and problem calls, and distributing this as required. Ensuring that follow ups are completed on all calls closed by BCX daily and... Not specified

from: mrjobs.co.za - More than 30 days ago