Call Centre Operations Manager Jobs
Cape Town, Western Cape, South Africa
performance of our network of Call Centre clients to ensure superior sales and earnings for Strive. Organize periodical performance meetings to report on progress with clients Recommend value-added activities...
from: jobleads.co.za - 7 days ago
Sandton, Gauteng, South Africa
o Meet and exceed primary collection and recovery key performance metrics across a balanced scorecard encompassing people, process, financial and stakeholder metrics o Chief tactical accountability for...
from: jobleads.co.za - Yesterday
Express Employment Professionals (Witbank) - nelspruit, Mpumalanga
Analysing customer feedback to identify areas for improvement and implementing strategies to enhance customer experience. Providing ongoing training to support agents, keeping them updated on product knowledge... R17,500.00 - R25,000.00 per month
from: jobplacements.com - More than 30 days ago
Sandton, Gauteng, South Africa
· Implement a performance and consequence framework to address non-performers within Acceptable time frames. · Attain a minimum of 1st or 2nd ranking across all Mandates with 2 or more peer competitors...
from: jobleads.co.za - Yesterday
Service Solutions - CapeTown
Distribute incoming leads as required to achieve the best possible ROI. Manage and organise country sales trips for the Product Specialists 2 years experience in an operations, management, or co-ordinating...
from: jobplacements.com - More than 30 days ago
PG Group - Bedfordview, Gauteng, South Africa
As the Contact Centre Operations Manager, you'll play a pivotal role in driving efficiency and excellence within our contact centre operations. Your main objective will be to provide strategic leadership...
from: pnet.co.za - 6 days ago
Diplomat Distributors - Gauteng, Johannesburg, SA
This role will be responsible to control and monitor the close out of customer complaints in an effective manner and to implement preventative measures not to repeat same errors: Raise awareness amongst... Not specified
from: mrjobs.co.za - 20 days ago
Bryanston, Gauteng
Systems experience: Opera, Apex and eRES / Nebula as well as excellent MS Office skills especially Excel 5 to 8 years of experience managing a call centre and reservations department for multiple properties... R40 000.00 Cost to Company
from: hoteljobs.co.za - 28 days ago
Johannesburg, Gauteng, South Africa
The purpose of this role is to ensure staff are performing against targets, while reviewing their performance and coaching them to do so to assist in achieving the required operational results Improve...
from: jobleads.co.za - More than 30 days ago
Diplomat Distributors SA Pty Ltd - Meadowdale, Gauteng, South Africa
Assist drivers with possible returns and strive to prevent the return by communicating with the customer, responsible sales representative and area/ regional sales manager. 3 - 5 years experience in Customer...
from: pnet.co.za - 19 days ago