Call Center Management Jobs

Dash BPO South Africa (Pty) Ltd - Johannesburg, Gauteng, ZA

They will continue to support agents after training by monitoring their progress, ensuring that they understand and meet expectations, answering their questions, and providing them with ongoing coaching...

from: adzuna.co.za (+1 source) - 3 days ago

Progressive IT Resourcing - Cape Town City Centre, Cape Town Region, ZA

They operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology governance and risk orchestrator for technology across Company...

from: adzuna.co.za (+4 sources) - 13 days ago

Cape Town, Western Cape, South Africa

Overview: Finbond Mutual Bank is seeking a dynamic and experienced Call Center Manager to oversee our call center operations based in Somerset West, Cape Town. The call center serves as a control center...

from: jobleads.co.za - 3 days ago

Neo Group - Cape Town, Western Cape

Come on board with Neo Group! Here's your chance to stir things up in the iGaming scene with us. We're not just expanding; we're revolutionizing the entire game, mastering profitability with every new... 10,000 - 40,000

from: workable.com - 2 days ago

Telebest - Sandton

7 years' experience managing a contact / call centre Experience in managing and working with budgets. Strong report writing

from: jobplacements.com (+1 source) - More than 30 days ago

iSON Xperiences - Randburg

o Monitoring service level and operational metrics, while making adjustments to staffing interpersonal communication skills to effectively supervise and guide the team within an organization's framework...

from: jobplacements.com - More than 30 days ago

Cape Town, Western Cape, South Africa

At TTEC, we’re all about the Human Experience. Elevated. As an Operations / Service Delivery Director in our Cape Town site, you will be a part of creating and delivering amazing customer experiences while...

from: jobleads.co.za - 7 days ago

Rad Resources - Pretoria

We are recruiting for an Industrial Engineer to optimize the operational performance, analytics, and overall efficacy of our contact center. You will be responsible for driving objective improvements and... 50000 Monthly

from: executiveplacements.com - More than 30 days ago

iSON Xperiences - Randburg

The Real Time Analyst is responsible for the monitoring, analyzing and reporting of contact center ✓ Tracking and logging different issues on real time to provide insights to operations and impacts on...

from: jobplacements.com - More than 30 days ago

MDK Appointments - Johannesburg

Strong understanding of call center workflows, collection workflows, process engineering, workflow design, user stories, and use case design. Proficient in working with MS SQL for data analysis and database... R720 000

from: executiveplacements.com - More than 30 days ago